General IT Support

Every business will at one time or another require computer services and IT Support, the initial setting up of a new computer, clearing of or protection against viruses and malware, install and configuring of new software or updating and upgrading systems that are out of data or just getting a little tired and need some TLC.

At Digitalquill our Computer Services division and provide IT support for any issues you may have. The list is endless, but here are some of the services we can provide in our general IT support services.

  • New PC’s and hardware at trade prices
  • Email issues
  • Virus and Malware protection. We are an AVG partner and can provide cloud based virus scanning and monitoring
  • User support for common software
  • Install of Printers
  • Computer Repairs
  • Computer Upgrades
  • Laptop Repairs
  • Laptop Upgrades
  • Printer Repairs and Servicing
  • Internet and Wifi Setup
  • Network wiring and setup
  • Server Management (Linux and Windows)
  • Remote Monitoring of computer health
  • Regular health checks to improve performance

Unlike many of our competitors, we only employ experienced engineers. Engineers with both extensive technical capabilities and engineers who are used to, and very conscious that they are not just fixing an IT issue.  We are often dealing with systems which are business critical to you, and will act with the utmost care and attention to ensure that while services are fixed and back up and running no further compromise is made to your systems.

We can also support your existing internal IT support people, perhaps there is a larger project which they need additional hands to manage or there are problems or issues which they are struggling with and require extra support. Our team can be there for advice over the telephone or onsite with hands on support for your team.

We can either work for you on a contract basis with an agreed number of hours per month or we can work on a more adhock basis, you have our number, you call when you need support.

Have an IT problem? Don't worry, call us on 01482 424402 and we can help