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IT Support Hessle

IT Support Hessle

Computer equipment and software can fail in any business, no matter how big or small it is. To safeguard your IT systems, you should think about having an IT support contract in place. Digitalquill are based in Hessle, near Hull, and we offer special rates for businesses needing Hessle IT Support.

Advantages of Hessle IT support services

The first step is considering what kind of much technical support you need. This will depend on how much IT expertise you have available to you in-house, how important your systems running smoothly are to your business, and the amount you can afford to pay for a support contract. As well as contracted hours, Digitalquill offers a Pay as you go IT support service in Hessle  which means you can have an expert at the other end of the phone whenever you need it, only paying for the skills you use.

Hessle IT support services

Some of the Hull IT Support services that could benefit your Hessle business include:

  • Setting up new hardware, such as PCs or printers
  • software installation and configuration
  • staff IT training and upskilling
  • remote monitoring and management of your systems, allowing for rapid response to failures
  • setting up and managing a backup regime
  • protection from, and removal of, malware and viruses
  • telephone, email or online support
  • fast response times, if part of your service level agreement
  • reduced system downtime and revenue loss
  • on-site support when it is needed
  • IT asset management
  • IT security management, including managing operating system software patches

Digitalquill – Hessle IT Support Experts

Having a dedicated Hessle IT support service from Digitalquill means that you have access to highly specialised talent and resources that are experienced professionals, and are there as and when you need help. Call us today on 01482 424402 to find out how we can help your Hessle business to solve your computer problems.

Custom PCsMany businesses, when they need to upgrade a PC or buy an additional terminal, will buy an off-the-shelf product. PCs are widely available, and so it is easy to assume that they are all the same. This is not the case – find out why you should consider using custom PCs for your Hull business.

The Benefits of Custom Built Business PCs

If you buy a PC from a large retailer, it is probably designed for home use. That means that the components will be intended for infrequent, light usage and will not be built to withstand the demands of a busy office. Keyboards, mice and monitors will be of a basic quality and the internal components and power supply unit will be optimised for home use. Many home PCs are crammed full of unnecessary software that slows them down, and they include a consumer version of Windows that is not secure enough for corporate use. Even the big brands’ business offerings can fall foul of this “bloatware”.

The demands of a business PC are far greater than for one that will only ever be used for light home tasks or gaming. Business PCs need to be fast and reliable – and they should be kept free of software that is not needed for a business purpose.

Custom PCs to Your Specifications

Digitalquill can specify, build and set-up a business PC to your requirements. We can ensure that only the highest quality, proven components are used in its construction and it will be a far better product than a home machine at an equivalent price point. We will ensure that your money is spent on what matters to you – instead of a fancy gaming graphics cards you may prefer to have more high-speed RAM, and instead of a large hard-drive you may require an ultra-fast Solid State Drive (SSD) that boots to your work systems in a matter of seconds. We can even install the software you need so the machine is not bogged down by bloatware.

Digitalquill – Experts in Custom PCs for Business

Call Digitalquill on 01482 424402 to find out more and to order your custom business hardware.

IT Support

IT SupportWe now live in an age where data is currency. Everything we do is connected to data management and IT systems so if they fail your business can suffer. Modern IT systems are complex, and it is increasingly difficult for small businesses to manage all of the data, hardware and computing resources in-house. This is why more and more companies are using managed North Lincolnshire IT support.

5 Reasons to Outsource North Lincolnshire IT Support

More efficient cost management

The biggest reason North Lincolnshire businesses are using third-party IT companies is to cut their costs.

Reduce Risk

Another major benefit is a reduction of risk. When you have a North Lincolnshire IT support provider on your team, you’re reducing the risk of critical system failure damaging your business.

Free up resources

All companies have limited resources at their disposal, and therefore there are limits on the things you can achieve with your IT systems. Having your IT support managed by a third-party frees up resources that can be reallocated to other areas of the business.

Access to IT expertise

Odds are you don’t have a massive budget with which you can hire a panel of experts to guide you through the rapidly changing world of technology. With a North Lincolnshire IT support service you can get tap into expertise you could otherwise not access. This helps you stay competitive.

Focus on your business’s priorities

Last but not least, outsourcing your IT support to North Lincolnshire business computer experts lets you focus on your business. If you are trying to handle all of your IT support internally, your attention is divided between priorities. Outsourcing IT in North Lincolnshire helps you focus on whatis important: growing and supporting the business – not trying to troubleshoot software, hardware and user problems.

Digitalquill – North Lincolnshire IT Support Experts

If you think that outsourcing your North Lincolnshire IT support is the right move – please contact us today on 01482 424402 and to speak to one of our team.

 

East Yorkshire IT Support

North Lincolnshire IT Support We now live in an age where data is currency. Everything we do is connected to data management and IT systems so if they fail your business can suffer. Modern IT systems are complex, and it is increasingly difficult for small businesses to manage all of the data, hardware and computing resources in-house. This is why more and more companies are using managed North Lincolnshire IT support.

5 Reasons to Outsource North Lincolnshire IT Support

More efficient cost management

The biggest reason North Lincolnshire businesses are using third-party IT companies is to cut their costs.

Reduce Risk

Another major benefit is a reduction of risk. When you have a North Lincolnshire IT support provider on your team, you’re reducing the risk of critical system failure damaging your business.

Free up resources

All companies have limited resources at their disposal, and therefore there are limits on the things you can achieve with your IT systems. Having your IT support managed by a third-party frees up resources that can be reallocated to other areas of the business.

Access to IT expertise

Odds are you don’t have a massive budget with which you can hire a panel of experts to guide you through the rapidly changing world of technology. With a North Lincolnshire IT support service you can get tap into expertise you could otherwise not access. This helps you stay competitive.

Focus on your business’s priorities

Last but not least, outsourcing your IT support to North Lincolnshire business computer experts lets you focus on your business. If you are trying to handle all of your IT support internally, your attention is divided between priorities. Outsourcing IT in North Lincolnshire helps you focus on whatis important: growing and supporting the business – not trying to troubleshoot software, hardware and user problems.

Digitalquill – North Lincolnshire IT Support Experts

If you think that outsourcing your North Lincolnshire IT support is the right move – please contact us today on 01482 424402 and to speak to one of our team.

 

IT Support

IT SupportTrying to do everything yourself in a small business can have a negative effect. It forces your staff to specialise in too many areas, and diverts them from their core roles. When you outsource your IT support you get access to the skills and resources you need without having to employ dedicated staff. That way you keep costs manageable.

Do Small Businesses Need IT Support?

If you don’t have dedicated IT staff and don’t have a support agreement with an IT company, it is likely that you use one of your current staff with IT knowledge when something goes wrong. The trouble with this is that it takes the person away from their normal work and that person may not have the skills to solve every IT issue.

Hull Small Business Computer Support

With a proper support contract in place your system will run at optimal speed and have less downtime. Your data will be more secure, and your staff can work more productively. If you cannot afford to hire your own internal IT staff, then outsourced IT support in Lincolnshire or East Yorkshire is the perfect solution to gain access to a bigger knowledge base and advanced support tools.

East Yorkshire IT Support for Small Businesses

Imagine you want one of your staff to get access to another member of staff’s mailbox. When you try to set it up, calendars do not sync correctly. It seems like a small issue but it can cause major problems if important information is lost or appointments are missed. Issues like this can be avoided if you have outsourced IT support in place.

Lincolnshire IT Support

The cost of getting access to IT support staff is repaid with the return on investment of having more system up-time. You gain have access to a more comprehensive skill set, dedicated support tools and a knowledge base which you and your staff can tap into. If your small business in Hull, Scunthorpe or Beverley has no internal IT staff and no support contract with a IT support company then ask yourself: what if your IT system went go down or if there was an IT problem you could not fix – what effect would that have on your business?

Digitalquill – Experts in IT Support

Call us today on 01482 424402 or visit www.digitalquill.co.uk for more information.

SSD Solid State Drive

SSD Solid State DriveIf your office PC is beginning to run more slowly, then it is a sure sign that the time has come to upgrade its hardware. You do not always have to go to the trouble of replacing an entire PC, though. An upgrade is available that is cheap, quick, and makes a bigger difference to your system speed than any other upgrade: replacing your machine’s hard drive with a Solid State Drive (or SSD).

What is an SSD?

The Solid State Drive is a direct replacement for a hard disk. Unlike a hard drive, which is a mechanical device that consists of a magnetic head that reads from a spinning platter, an SSD has no moving parts whatsoever. An SSD is entirely made of solid state electronics. Think of it as being like a bigger version of a memory stick. Because it has no moving parts, it is more energy efficient than a mechanical drive and far less susceptible to failure.

A 5-year old computer running an SSD will boot up quicker than a brand new one with a hard drive. In fact, your logon time can be as little as 5 to 10 seconds compared to many minutes on an old machine. Often your PC boots up before your monitor switches out of energy saving mode!

Digitalquill – Computer upgrades in Hull, East Yorkshire and Lincolnshire

Digitalquill’s IT support division can help you upgrade your hard drives to SSDs. We can supply the equipment and install it for you, copying your existing data across, to save time and effort. We can make sure that we fully backup and restore your system in order to have a seamless transition. You will notice an immense speed boost in day to day usage of your computer right away. We can install an SSD into almost any desktop or laptop machine.

Call Digitalquill today on 01482 424402, email support@digitalquill.co.uk or visit www.digitalquill.co.uk for more information.

 

East Yorkshire IT Support

The decision to outsource IT support to a Hull IT support company is difficult, but your business may benefit from doing so, especially if you do not have an IT expert on your team. Here are some of the reasons why it may be the right choice to hire a Hull IT support company.

Hull IT SupportReduce Costs

The salaries of a full-time in-house IT Manager and Hull IT support team will soon rack up. You need to recruit and retain staff, offer additional company benefits and provide on-going training if you want their skills to stay up to date.

For most small Hull businesses, in-house IT specialists are a luxury they cannot afford. Without IT staff, system downtime results in lost productivity and staff trying to solve problems that they do not understand. With outsourced IT support, costs are cut and consolidated into a fixed payment every month.

Provide or Complement In-House Expertise

Your business’s IT support needs may not be consistent enough to provide sufficient work for a dedicated staff member. If you can’t justify a full-time employee but want an expert on hand for system failures, you can call a Service Desk and speak to an IT technician whenever like – paying as you go.

If you do have a dedicated IT person they will need cover for holidays and sickness. If there is a serious problem that’s beyond their capabilities they can seek help.

Focus on Running the Business

In business, time is precious and should be spent on core business activities. Using outsourced Hull IT support gives you peace of mind, and takes some of the stress out your working day while you focus on running the business.

Digitalquill – Hull IT Support Experts

If you think that outsourcing your Hull IT support is the right move – please contact us today on 01482 424402 and to speak to one of our team.

cyber security nhs

We regularly cover internet security and high profile hacks on our blog, but how can you stay safe from hackers? Here are some internet security tips to stay safe online.

cyber security nhsUse a firewall

A firewall is a hardware or software barrier that sits between computer networks. They are used between areas that are trusted – such as your own corporate network – and untrusted – such as the internet. A firewall offers protection by controlling traffic that enters and leaves the network using a series of rules (or filters) set by the user. By blocking certain types of traffic, a firewall can protect against hackers accessing your systems.

Keep software updated

Any software – especially your operating system and web browser – on all your devices: computers, tablets and mobile devices – must be kept up to date. Publishers release regular patches to correct faults in the software that can be exploited by criminals. Older software must be replaced if it is no longer supported with security updates. For example, the devastating global WannaCry attack targeted an older version of Windows that had been patched but many users had not yet downloaded and installed the update.

Use a strong password

Some hackers access systems by using software. Such a “brute force” attack tries every combination of letters and numbers until they find a password that matches. They begin by using words from the dictionary so never use a single word as your password. Every extra character and number you add to your password exponentially improves its security. Often, breaches of security happen because passwords are not changed from the default one that ships with a device or piece of software. That is why you should always change passwords on new routers etc. as soon as they are installed on your network.

Digitalquill – Internet Security Advice for Hull Businesses

For advice on internet security for small businesses and to arrange for your Hull IT support, call us on 01482 424402 or visit www.digitalquill.co.uk to find out more.

 

Avast Antivirus

It is unsafe to operate business computers without the protection of anti-virus software. You cannot rely on the built-in Windows Defender program or free anti-virus solutions in a commercial environment. Many of the “free” antivirus software packages have strict licence conditions that restrict their use on business PCs, so you are not permitted to use them in a business – and are effectively unprotected. Free software is not professionally monitored, and staff can easily turn off the virus protection. This puts your business at risk of contracting malware such as viruses and ransomware.

Avast AntivirusAvast Anti-virus from Digitalquill

The solution is to invest in a proper business cloud antivirus solution. Digitalquill is an authorised reseller of Avast Cloudcare (formerly AVG), which is one of the best-rated anti-virus programs on the market. It has a very low impact on your system, so it does not slow down your PCs. Its “always-on” protection and deep scans help to keep your computer free from viruses, spyware, ransomware, rootkits, Trojans, and almost all other kinds of malware. It is constantly updated with new virus definitions in the background to keep your business PCs safe. When you choose to be protected by our fully managed cloud business antivirus service, you will have a team of professionals monitoring your computers 24/7 for potential threats.

 

When you sign up for the Avast Cloud-based antivirus service, we proactively monitor:

  • That the Avast Cloud Virus guard is installed properly and is working
  • That all the latest virus definitions have been updated
  • That scheduled scans have been completed as required
  • If any viruses are found we are alerted immediately
  • We can remotely update the virus definitions and virus guard software
  • We can initiate full virus scans on specific PCs, or all computers on the network

Avast Business Virus Protection from £0.95 per month

It is not costly to protect your business with Avast virus protection from Digitalquill. The Avast cloud antivirus service for business users costs as little as 95p per month per user (if you buy at least 50 two-year contracts). You can benefit from the expertise of a team monitoring your system for virus threats without breaking the bank.

Call Digitalquill today on 01482 424402, email us at support@www.digitalquill.co.uk or visit our website www.digitalquill.co.uk for more information on Avast Cloud Antivirus for business.

 

Phishing East Yorkshire IT support

One of our clients has just queried an email they have received – they did the right thing querying it with us because it is a Phishing message.

East Yorkshire Companies Receiving Phishing Emails

What the fraudsters are attempting to do with these emails is to trick you into “logging in” to a fake website they have set up. They then have with your email credentials and password, which they can record and use later to gain access to your email account

Phishing East Yorkshire IT supportHere is the text of the email so you can recognise it if you receive it:

MailBox De-activation©

Hi <name>

We are doing a spam and fraudulent verification survey, which your e-mail account <name>@<company>.co.uk was listed  and has recently  been updated. It's important you verify your account  to help us survey your account better.  <name>@<company>.co.uk.

Verify Your Account Now

If verification is not gotten from you in the next 48hr, we will assume you are a fraudulent user and shut down your email account, till a proper verification recovery before you can access your account again

Thanks.

Admin !   ©2017 All Rights Reserved

This email was generated for %0%  with reference no. 2147dfff456345

 This is an automated message replies cannot be answered E-mail Server Admin .

How to Spot a Phishing Email

The features that make this an obvious phishing scam are:

  • It refers to “admin” and not your real IT company
  • The sender address is not in your address book
  • The English is poor and it is clearly written by a non-native speaker
  • It wants to scare you into clicking a link – a real IT company would not ask you to click a suspicious link

What to do if you get a suspicious email

You might argue that you have nothing confidential in your email account, however, think about how many other accounts on websites you have that are linked to your email account… Even if the password is different, once a criminal has access to your email account they can request a password change on any number of sites and therefore take control of almost all of your online accounts. They can use your saved payment credentials and start ordering items on your account for delivery to their own address. You will never know as they will delete the password, reset the email after taking your money.

Our advice if you receive such an email is that if you are unsure, delete the mail – or at the very least do not click any links and query it immediately with your IT support team.

Digitalquill – Experts in East Yorkshire IT Security

If you need IT support in East Yorkshire for your business, or have a suspicious phishing email, call Digitalquill on 01482 424402 or visit www.digitalquill.co.uk.