Monthly Archives

March 2018

rental monitor rfid systems

rental monitor rfid systemsIf you are in the business of renting out large or expensive items such as cars, plant machinery or heavy-duty power tools, then there are many risks involved. How can you keep track of the property that is on loan? How can you ensure your staff collect the right details about the client to be able to trace the items if they are not returned on time? And how can you make sure that your staff complete all of your pre and post-rental safety checks and maintenance?

Rental Monitor: Manage retail rentals with RFID systems

RentalMonitor from Digitalquill is a tool that uses RFID systems to manage the rental of assets in a retail environment. It allows items embedded with an inexpensive RFID transponder to be tracked, monitored, controlled and helps you make sure they are returned. You are informed when items are due for rental – or when they are due to be returned. You can automatically generate pre-rental and post-rental service tickets and keep up-to-date with progress by email or SMS message. You can even prevent rentals from taking place at all until staff have captured configurable key information and identity documents from the client. There’s no paperwork to misplace due to our secure off-site cloud storage.

The scripts staff use for the handover and return of items can be fully customised. You can make sure that briefings are given, all instructions are supplied and that any damage is recorded when the asset is issued or returned. The customer database allows you to store a copy of photo ID to confirm customers’ identities as well as storing their details to make repeat rentals simple. Your assets can even be tracked by GPS with the appropriate type of transponders.

RFID Systems for Temporary Equipment Loans

RentalMonitor can also be used to manage the temporary issue of tools and equipment to your staff or contractors. If you loan out items to employees and need to ensure they are returned, simply fit them with RFID transponders and use RentalMonitor to know who has them at any given time. Our software is trusted all over the world, versatile and monthly subscriptions are extremely cost-effective.

RentalMonitor from Digitalquill

Call Digitalquill today on 01482 424402, email support@digitalquill.co.uk or visit www.digitalquill.co.uk for more information.

 

IT Support Hessle

Your computer equipment and software can still fail – no matter what size business you run. The consequences of an IT disaster can be catastrophic. To safeguard your business IT systems, you should consider signing up for an IT support contract with a local company who cover the Hibaldstow area. Digitalquill are based in Hessle, near Hull, and we offer special rates to local companies and small businesses needing Hibaldstow IT Support.

IT Support Hessle

Hibaldstow IT support service

The first thing to think about is how much technical support you are going to need. This depends on the amount of IT expertise you already have in-house, how important IT systems are to your Hibaldstow business, and the amount you wish to pay for you Hibaldstow IT support. Call Digitalquill for details of how instead of fixed, contracted hours we offer Pay as you go IT support service in Hibaldstow. That means you can have the benefits of an expert at the end of the phone – but only pay for the time you actually use.

IT support in Hibaldstow

Some of the Hibaldstow IT Support services that could benefit your business are:

  • IT security management, including managing operating system software patches
  • supplying and setting up new hardware, such as PCs or printers
  • staff IT training and upskilling
  • software installation and configuration
  • IT asset management
  • setting up and managing a backup regime
  • remote monitoring and management of your systems, allowing for rapid response to failures
  • fast response times, if part of your service level agreement
  • reduced system downtime and revenue loss
  • protection from, and removal of, malware and viruses
  • telephone, email or online support
  • on-site support when it is needed

Digitalquill – Hibaldstow IT Support Experts

When you sign up for a dedicated Hibaldstow IT support service from Digitalquill you get access to highly specialised local talent and resources from experienced professionals. Call us today on 01482 424402 to find out how we can help your Hibaldstow business with your computer problems.

 

 

Free software Hull

Free software HullThe recent revelations about Facebook selling on data about its users will come as no surprise to most IT security professionals, but it is extremely common for end-users to think that there is such a thing as a free online service. The old adage goes “if you are not paying for it, then you are the product” and never has this been more true than for free online services. Whether it’s antivirus, email, social media or storage services – free software has a price.

Why Free Online Services and Businesses Don’t Mix

It is simply not safe for your business to rely on software and services  that are offered for free, such as Yahoo, Gmail and Dropbox. These services are rarely intended to be used for business purposes and they pose a security risk. There have been many hacks where data has been stolen from these free services. It is far safer to invest in affordable email or cloud storage services from a Hull IT support provider that is designed to be bespoke to the needs of your business.

Do Free Services Really Save Money?

You may think that you are saving money and protecting the bottom line by using free services for business use. After all, licenses for email, cloud storage and antivirus software can be expensive. But think twice: there are a lot of very reasons why free services are not suitable for business usage.

Free services are not really free

Google, Microsoft and the like are not charities, and they use their free software for a number of purposes. They want to draw you into their ecosystem and to make you reliant on their products – so they have a captive audience. Their business models often rely on drawing you in for free and then charging a subscription fee later. Or – more worryingly – your data could be sold on to the highest bidder. The only way to be sure you are in control is to use a professional IT company so you know exactly what you are paying for.

Free Services are not suitable for business use

There are two main reasons that free services are not suitable for business use. The first is in the terms and conditions of the services. Most free software is not permitted to be used in profit-making enterprises and paying business users often subsidise the free offering. Legal action could be taken against you if you misuse the software, and you’ll have no technical support when things start to go wrong.

The second reason is IT security: Free services rarely meet the security standards expected of businesses – especially those dealing with personal data or credit card transactions – and you will not have guaranteed up-time or compensation if the service fails or the company ceases to trade.

Free Services are targets for hackers

Yahoo, Dropbox and many other free services have been hacked in the last few years. The passwords that were stolen were shared freely on the internet or sold on. The Dropbox hack was done by thieves using a user-name and password that had been stolen from elsewhere and was shared between services. Imagine if your staff – despite security advice – use the same passwords on your free email service as your main business server! You could be handing the burglars a set of keys to your house – just to try to save a few pence!

Digitalquill – Hull IT Support Experts

Digitalquill offer secure versions most of the free online services for your Hull or East Riding business. For more information call us on 01482 424402 or email office@digitalquill.co.uk.

 

ID Card

ID CardMonitoring staff time is a pain. Whether you need records of who is on-site in case of a fire evacuation or use timesheets to calculate payroll, you have a choice between cumbersome spreadsheet solutions or a twentieth-century paper-based system – until now. Imagine if you could use RFID systems to measure and monitor your staff’s attendance, even if they work alone or cover multiple sites? Staff Time Monitor from Digitalquill is the answer to your prayers.

Staff Time Monitor

One of the most time-consuming tasks for a manager is keeping track of staff timekeeping. If it is left to the team members themselves you can never be sure that records are accurate, and if you rely on your staff time sheets for fire drills or pay then it is absolutelycritical that they are accurate and up-to date.

Offsite workers are even more problematic to manage. If you have a team of maintenance staff or cleaners who do not work from a fixed base then the problems compound and you could easily lose track of which staff member is working where and how long they are spending on-site. Phone-in systems are fine, but can be manipulated. What you need is a solution that uses RFID systems than cannot be cloned or remotely scanned to verify that a member of staff actually did attend a specific location at a specific time. Introducing Staff Time Monitor – the clocking in machine for the 21st century.

Automatic Staff Timekeeping Software

Staff Time Monitor as a powerful tool to record timekeeping for staff, especially remote workers who do not have a fixed base such as multi-site maintenance staff. Using RFID technology, it is possible for staff to record their time on and off-site using a staff ID card and the scans can be used to report on their total time spent on site, and calculate the payment of wages. You can even integrate it with our AccessMonitor system to manage staff access to and from your buildings with their ID card. The same system, connected to our RFID systems software, can also be used to manage the staff’s workloads. Inspection Monitor allows you to generate task lists and verify with an RFID scan that a location was visited by the staff member.

Digitalquill: Experts in RFID systems

Call Digitalquill today on 01482 424402, email support@digitalquill.co.uk or visit www.digitalquill.co.uk for more information.

 

East Yorkshire IT Support

East Yorkshire IT SupportNo matter how small your business is, your computer equipment and software can still fail – and the consequences can be catastrophic. To safeguard your business IT systems, you should consider signing up for an IT support contract with a local company who cover the Ferriby area. Digitalquill are based in Hessle, near Hull, and we offer special rates to local companies and small businesses needing Ferriby IT Support.

IT Support for Ferriby Businesses

The first thing to think about is how much technical support you are going to need. This depends on the amount of IT expertise you already have in-house, how important IT systems are to your Ferriby business, and the amount you wish to pay for you Ferriby IT support. Call Digitalquill for details of how instead of fixed, contracted hours we offer Pay as you go IT support service in Ferriby. That means you can have the benefits of an expert at the end of the phone – but only pay for the time you actually use.

Ferriby IT support services

Some of the Ferriby IT Support services that could benefit your business are:

  • IT security management, including managing operating system software patches
  • supplying and setting up new hardware, such as PCs or printers
  • staff IT training and upskilling
  • software installation and configuration
  • IT asset management
  • setting up and managing a backup regime
  • remote monitoring and management of your systems, allowing for rapid response to failures
  • fast response times, if part of your service level agreement
  • reduced system downtime and revenue loss
  • protection from, and removal of, malware and viruses
  • telephone, email or online support
  • on-site support when it is needed

Digitalquill – Ferriby IT Support Experts

When you sign up for a dedicated Ferriby IT support service from Digitalquill you get access to highly specialised local talent and resources from experienced professionals. Call us today on 01482 424402 to find out how we can help your Ferriby business with your computer problems.

 

 

Cyber-criminals have netted more than $25m from ransomware over the last two years, according to research published by Google. The research was carried out by two Google employees, who said: “It’s become a very, very profitable market and is here to stay.”

Google Study says Ransomware is “Here to Stay”

The online search company created thousands of virtual victims of ransomware in order to expose the extent of ransomware payments. The majority of the money was made in 2016 – with two types of ransomware called Locky and Cerber making most of it. By analysing Bitcoin payments, the researchers found that those two strains also made the most money over the last year, with Locky collecting about $8m and Cerber $7m.

What is Ransomware?

Ransomware is a type of malicious software that infects a machine and encrypts its files so they can no longer read. In order to decrypt the files, the victim is instructed to pay a ransom, typically with an untraceable virtual currency such as Bitcoin.

How to avoid Ransomware attack

Back-up your files! Invest in a recovery system so a ransomware infection won’t destroy your data forever. Always have your Hull IT support business create two back-up copies: one stored in the cloud and one stored physically away from your primary site.

Use antivirus software to protect your system from ransomware. Do not switch off the protection under any circumstances.

Keep your computer software up to date. Whenever your operating system or applications release a new version, immediately install it. Never ignore update reminders.

Trust no one. Any computer account can be compromised and malicious links can come from accounts of friends or colleagues.  Never open email attachments from someone you don’t know.

If you get a ransomware warning on your screen, disconnect the computer from the internet immediately to prevent the infection from spreading, and call a Hull IT support expert like Digitalquill.

Digitalquill – Experts in Ransomware

Even if you have not been unlucky and suffered an attack from ransomware, you must still take steps to stay safe. We can check that your malware prevention tools are up to date and effective – and we can provide business grade AVG virus protection. We also conduct system security audits and make sure you have the safety measures you need. Call us on 01482 424402 for advice.

 

RFID stands for “Radio-frequency identification” and although you might not realise is, RFID tags are to be found almost everywhere. You’ll find them in ID badges, credit cards, and even in pets!

Did you realise the potential of RFID Systems?

Billions and billions of RFID tags are being used all over the world. RFID use is growing, and it is one of the technologies that helps to make the world more connected. RFID transponders are tiny devices with a “memory” that holds an ID number and sometimes other data, as well as a transceiver that can send and receive data. The most common type, passive RFID tags, have no power source –they are actually powered by the radio waves from an RFID reader. When an RFID reader comes within a few feet of an RFID transponder, it can exchange data to identify the data from the tag embedded in the item. The most common use of RFID systems is to identify individual items.

Here are some of the more interesting uses of RFID technology.

Fender guitars

Fender, the world-famous guitar maker has embedded RFID transponders in over 30,000 of its instruments, to uniquely identify each guitar. The IDs can be read by dealers, police, and repair shops. If a guitar is stolen, police can identify the owner.

Casino chips

RFID Systems

Unique RFID transponders in poker chips let the casino track the amount of money gamblers are spending, and on which tables.

Beating counterfeiters

Fake goods are a major problem the world over. In China, some brands are using RFID systems to fight back. Louis Vuitton bags are embedded with a unique RFID code, so a fake can be identified.

Tracking production

With embedded RFID tags, products and raw materials can be tracked wherever a reader is situated. A lot of factories use RFID systems to measure how long it takes to make a product.

Identifying pets

One of the earliest mass-market uses of RFID systems was to ‘chip’ pets such as dogs and cats. In Europe and the USA, pets are implanted with an RFID transponder when they are young. If a pet is found after going missing, the RFID chip can be scanned to locate the owner’s contact information.

Hospital Hygiene

Some hospitals issue staff with an RFID wristband that improves hygiene conditions by recording when they have washed their hands at an RFID enabled tap.

Theme Park passes

Disney World in Florida use a credit card-style ticket with an RFID tag inside –so customers can walk straight through barriers without having to root about in pockets for their ticket.

Digitalquill: Experts in RFID Systems

These are just a tiny handful of the ways RFID systems are being used today all over the world. As RFID transponders become cheaper and smaller, we will see even more creative uses of RFID technology. If your business could benefit from RFID, contact Digitalquill on 01482 424402.

IT Support

No matter how small your business is, your computer equipment and software can still fail – and the consequences can be catastrophic. To safeguard your business IT systems, you should consider signing up for an IT support contract with a local company who cover the Eppleworth area. Digitalquill are based in Hessle, near Hull, and we offer special rates to local companies and small businesses needing Eppleworth IT Support.

IT Support

Eppleworth IT support when you need it

The first thing to think about is how much technical support you are going to need. This depends on the amount of IT expertise you already have in-house, how important IT systems are to your Eppleworth business, and the amount you wish to pay for you Eppleworth IT support. Call Digitalquill for details of how instead of fixed, contracted hours we offer Pay as you go IT support service in Eppleworth. That means you can have the benefits of an expert at the end of the phone – but only pay for the time you actually use.

Eppleworth IT support services

Some of the Eppleworth IT Support services that could benefit your business are:

  • IT security management, including managing operating system software patches
  • supplying and setting up new hardware, such as PCs or printers
  • staff IT training and upskilling
  • software installation and configuration
  • IT asset management
  • setting up and managing a backup regime
  • remote monitoring and management of your systems, allowing for rapid response to failures
  • fast response times, if part of your service level agreement
  • reduced system downtime and revenue loss
  • protection from, and removal of, malware and viruses
  • telephone, email or online support
  • on-site support when it is needed

Digitalquill – Eppleworth IT Support Experts

When you sign up for a dedicated Eppleworth IT support service from Digitalquill you get access to highly specialised local talent and resources from experienced professionals. Call us today on 01482 424402 to find out how we can help your Eppleworth business with your computer problems.

 

Phishing

A report from Wombat Security has revealed the biggest Phishing scams of 2017.

Have you fallen for any of these phishing scams?

Three-quarters of Information Security professionals who responded to the survey said their companies had been subjected to phishing attacks, but people were less likely to click on malicious links in emails thanks to a better understanding of the risks involved.

What are the most common Phishing emails?

Most phishing messages fall into one of four categories:

Consumer: These are the types of phishing messages aimed at the average person gets. E.g., false notifications from social networks, emails purporting to be from Paypal or banks and so on.

Corporate: These look like official communications: false invoices, email quarantine messages and the like.

Commercial: These are non-specific business-related emails such as shipment notifications, or requests for wire transfers.

Cloud: These emails contain links claiming to be from Dropbox or similar cloud sites, tricking users into downloading malicious files.

Almost half of all phishing attacks fall into the consumer or corporate category.

How successful are Phishing attacks?

The click rates on the most successful phishing emails will alarm business owners and IT security professionals. Wombat sent false messages to users to test whether they would click on a well-crafted email phishing attempt.

They found, that although on average, users will click one in 10 phishing emails – but in some categories, the likelihood of a user clicking on a malicious link is:

  • 86% of users will click on “online shopping security update” messages
  • 86% of users click on corporate “voicemail from unknown” scam messages
  • 89% will click on a “corporate email improvement” message

This is not the worst: if a phishing email gets through your spam filters, then an email entitled “Database password reset alert” and “building evacuation plans” will be clicked on almost every time! Of course, in a simulated attack, many of the tell-tale signs of a phishing email were removed, such as poor English and obviously faked “from” addresses, but as phishers become more sophisticated it is more and more likely that they will improve their game as they work out what emails users will open and click on.

How to avoid phishing

  • Set an information security policy – and stick to it
  • Educate your people about the risks of phishing
  • Do not allow work accounts to be used for personal purposes, such as shopping or banking
  • Hire a Hull IT Support company to secure your networks

Digitalquill – Experts in IT Security

For Hull IT security advice for small businesses, call Digitalquill on 01482 424402.

Asset Monitor

Inspection Monitor is a powerful and flexible way to add RFID system to your compliance checks – for any type of business. Our cost-effective inspection management system runs on Android/iOS portable devices in conjunction with an RFID reader. It allows you to create, run and report on your inspection programmes.

Asset Monitor

Inspection Monitor –RFID Enabled Compliance Checks

Inspection Monitor uses RFID technology to track the assets or locations that you need to inspect regularly – and it informs you immediately by either SMS or email if a check is missed or is failed. This frees up valuable time for managers and provides irrefutable evidence that checks have been done. That is crucial when your company policy or legislation has to be be followed.

Irrefutable Evidence

RFID evidence of checks taking place is irrefutable because the RFID transponder ID cannot be remotely scanned or cloned. Your staff member has to have physically visited the location or asset n question to scan the transponder. You will only ever be requried to read and review system reports or alerts if something has gone wrong – total peace of mind.

Automatic Ticket Generation

When an issue arises during a check, Inspection Monitor can automate the generation of a work ticket to assign your repair team to rectify the fault: so broken windows, blown bulbs and faulty fixtures can be corrected immediately. And because the system stays silent when all is going well, Inspection Monitor system vastly reduces the amount of paperwork your managers have to complete.

Flexible and Adaptable RFID Systems

You have full flexibility to create as many checkpoints as you require and you can group them into any number of different inspections. You can require that they are completed in a specified sequence, for example to manage security patrols, or allow your staff flexibility to manage their own workflow – as long as all locations or assets are scanned within the required timescale. The scans and inspections are uploaded to secure cloud storage via wifi or 4G mobile data so you can show inspectors a clear audit trail and create reports at the click of a button.

Digitalquill – Experts in RFID Systems

Visit our website or call us on 01482 424402 for more information.