Monthly Archives

August 2017

optical sensors

For many years now, we have been developing RFID systems for a range of uses from access control to inspection monitoring. As well as our powerful systems, we also produce customised hardware in order to give our end-users the best possible experience. Digitalquill data terminals are used all around the world, for all kinds of purposes. We can now offer them for sale to third parties in a number of configurations. One such use is optical sensors.

Optical sensors

data terminal optical sensorsOne of the best features of the Digitalquill Data Terminals is their versatility. Because they are fitted with standard USB inputs, a whole range of additional peripherals can be attached to them. And because they run on a modified version of Debian Linux, it is a straightforward task for us to develop new software to take advantage of the hardware.

One popular use for the terminals is to count people. An optical sensor can be fitted to the terminal (which can be self-powered by a battery that trickle charges with a solar panel or mini-wind turbine) to monitor people coming in and out of a shop; count the number of visitors for use in statistical analysis; measure the average spend per person through the door; and to measure footfall in tourist attractions, woodland areas or parks.

Digitalquill Data Terminals

Our Data Terminals run a special version of Debian Linux so we can easily configure them for your use in any number of applications. We can easily add new functionality to them, and we even offer a VPN service that allows you to remotely access them over 4G or WiFi. Data terminals can take the place of a full computer system when you need processing power but a desktop system would be impractical or excessive. They are the most versatile and cost-effective solution available for many tasks.

Digitalquill – Experts in Data Systems

For more information on our Data Terminals and pricing details, call Digitalquill today on 01482 424402, email support@digitalquill.co.uk or visit www.digitalquill.co.uk.

 

Hull IT Security

The National Cyber Security Centre (NCSC) recently published some guidance for businesses on keeping safe from ransomware. We are translating them into plain English and giving practical advice on staying safe online. We are experts in Hull IT security and can help your business to stay safe online.

How does ransomware infect your system?

Hull IT Security
online hacker attack

Computers become infected with ransomware in a number of ways. Often, users get tricked into running programs that appear legitimate, but which actually contain ransomware. These can arrive in emails, through authentic-looking attachments or links to websites that resemble real ones (also known as phishing). Recent ransomware infections have relied on vulnerabilities in Windows or other software. If this is the case, then simply visiting a malicious website may be enough. File transfers between computers (using external drives or USB memory sticks) can also cause malware to spread.

Preventing ransomware with enterprise security

Ransomware is one of the many different types of malicous software. You can minimise the risk of your business computers being infected by ransomware by using the same precautions as malware in general.

Vulnerability management and patching

A lot of ransomware exploits software vulnerabilities in your operating system, web browser, plug-ins and other applications. When such loopholes are discovered, software providers make patches available to close them. Keeping software updated is the most effective way to stop your system being compromised. Find out how to update your Windows operating system here.

Controlling code execution

Only your administrator should be able to install software on business PCS, and you should only be logged in as the administrator if that is your intention. All other business activity should be conducted through “normal” user accounts. Your Hull IT Support company will be able to check this for you.

Block certain internet traffic

It is recommended to using a security service to proxy outgoing internet traffic. You can filter out attempted connections based on categories or the reputation of the sites your users attempt to visit. If staff attempt to access a malicious site it can be blocked as “not for business use” and keep your files safe.

Digitalquill – Experts in Hull IT Security

Digitalquill can help you with all of your Hull IT support, East Yorkshire IT security and Lincolnshire ransomware prevention needs. We don’t just act proactively, we help you put systems and policies in place to make an attack less likely. The best approach is with a combination of antivirus software, backup and policy.

Don’t let your business be put at risk, act today. Call Digitalquill on 01482 424402, email suppor@digitalquill.co.uk or visit www.digitalquill.co.uk for more information.

 

Hull IT Support - Update Windows 10

Whether you have bought a new PC or just recently upgraded to Windows 10 for the first time, there are a few essential tasks to take care of. You want to be safe and secure before you begin to use your new desktop environment. Your first priority should be to update Windows 10 to make sure it is all running as it should. People ask our Hull IT support engineers about this all the time. It’s possible to do it yourself very easily. Here’s how:

Check for Windows Updates

Ransomware and viruses thrive on security loopholes (that’s  a posh word for bugs) in Windows. Microsoft regularly updates the system to close these back doors as soon as hackers find them, but if you are not up to date then you are at risk. Windows 10, by default, continually updates itself in the background but this is not always the case so you should check.

Update Windows 10

While logged in and connected to the internet, click the Search box beside to the Windows 10 Start button. Type in “windows update”. Select “Check for updates” from the list of results, then click the Check for updates button. Accept any messages and wait for the update to download. You can choose when your PC will restart to install the new software, but we recommend clicking the “Restart now” button and doing so immediately rather than putting it off.

Hull IT Support - Update Windows 10

Digitalquill – Experts in Hull IT Support

DO you run a small business in the Hull area, but are not computer literate? Do IT issues take up too much of your time? – Help is at hand: our IT support service is low on cost but high on service. As well as Hull business IT support we also take care of Scunthorpe Computer problems, Hessle IT help and East Yorkshire computer services. For more information call us on 01482 424402 or email office@digitalquill.co.uk.

 

 

Hull Virus

Hull Virus Alert! The Hull Daily Mail is reporting that a virus has hit some GP surgeries in the Hull area.

Patients in Hull could be affected by the virus which has attacked the IT systems in some GP surgeries in the area. It sends out spam emails which appear to come from the GP.  Surgeries have been sent out to patients, asking them to pay money into their accounts.

According to NHS Hull, their IT technicians have been trying to remove the virus for the past week. Although the problem has mainly affected their internal IT systems, at least one GP practice has reported that spam emails have been sent to some of their patients.

Hull Virus Protection

Hull VirusThe spam message received by patients says they have to pay an invoice and provides a link to follow. It goes without saying that you should never click a suspicious link in an email.

Our advice to business users is:

  • don’t click links in emails – open a browser and go to the site yourself
  • never open attachments that you are not expecting
  • stick to known websites and avoid downloading files from unknown sources

Digitalquill: Hull IT Support Services

At Digitalquill, our Computer Services division can provide IT support for any computer issues you may have – including viruses and ransomware. From a backup regime to monitored IT support; from building and maintaining a website through to acting as your virtual IT director, we can help with it all. We can assist your existing internal IT team or add IT support to a business that has none. Perhaps there is a large IT project which you need additional hands to complete, or you have problems that your team cannot get a handle on. Our team can give you advice over the telephone or on-site with hands-on help.

Call Digitalquill on 01482 424402, email suppor@digitalquill.co.uk or visit www.digitalquill.co.uk for more information.

 

10 Top Tips to avoid Ransomware 

The National Cyber Security Centre (NCSC) have published some tips on keeping safe from ransomware. We would like to translate them into plain English and help you understand what you need to do to stay safe from Cyber Crime.

How to prevent a ransomware incident, and what to do if your organisation is infected.

10 Top Tips to avoid Ransomware Ransomware is a growing threat to global cyber security and one which may affect any organisation, however large or small if it does not have appropriate defences. In the first half of 2016, there was a threefold increase in ransomware types, compared to the previous year.  Ransomware has been a threat to Windows operating systems for many years, but attacks against Mac and Linux systems are also increasingly being seen.

The methods that ransomware uses to infect systems are similar to those used by other malicious software. The steps organisations should take in order to protect themselves are also well-known. Ransomware infection can cause a minor irritation or a wide-scale disruption – depending on the measures your business has taken. Ransomware attacks are not usually targeted at specific individuals, so infections are possible in any organisation.

What is Ransomware?

There are two different types of ransomware; the first will encrypt the files on a computer or your network. The second type will lock the computer’s screen. Both types of ransomware tell users that they must make a payment (a ‘ransom’) if they are to use their computer again. The ransom is usually demanded in an untraceable cryptocurrency, most often Bitcoin.

In many cases, the amount of ransom requested is relatively modest. This is deliberate – the criminals want to make paying the ransom the quickest and cheapest way to restore the computer, so people pay up. However, you should be cautious, as there is absolutely no guarantee that payment of the ransom will actually unlock the computer. The criminals may make further demands after unlocking only some files – and if the software is still on the PC, they can easily strike again.

Digitalquill – Experts in Ransomware

Even if you have not been unlucky and suffered an attack from ransomware, you must still take steps to stay safe. We can check that your malware prevention tools are up to date and effective – and we can provide business grade AVG virus protection. We also conduct system security audits and make sure you have the safety measures you need. Call us on 01482 424402 for advice.

 

data terminal

Digitalquill data terminals can free you from the cables and stress associated with a full computer system. You will find them in use all over the world. Data terminals can be used anywhere that you would normally use a computer, but do not need a complete desktop system. They are a versatile and cost-effective solution for a number of tasks. One of the most exciting applications of these tiny pieces of computer hardware is in low-power applications such as providing computing power in remote locations, often well away from the main power grid.

Data Terminals – a truly remote solution

data terminalIf you need a truly remote solution we can power the devices with a field battery. The battery trickle charges using solar panels and/or a wind turbine. We can also secure the device inside an IP68 case for water proofing. There are a huge number of possible applications for such a mobile device, including monitoring cattle feeding stations, remote weather stations, and to control optical sensors mounted on foot paths to use in tourist studies. The possibilities are endless.

No more worrying about cabling a device into the mains and leaving it unattended. No more concerns about constantly visiting a device to replace its battery and download its data. A 4G connection can be built into a data terminal so it can regularly ping a server to let you know it is still working, and to get instant access to your data.

Digitalquill Data Terminals

Our Data Terminals run a customised version of Debian Linux so you can easily configure them for almost any purpose. We can add new functionality easily, and we offer VPN services so you can remotely access them.

Digitalquill – Experts in Data Systems

For more information on our Data Terminals and pricing details, call Digitalquill today on 01482 424402, email support@digitalquill.co.uk or visit www.digitalquill.co.uk.

 

IT Support

Many companies – even IT specialists – can be guilty of being reactive rather than proactive with their IT policies. It is common to find that issues are only sorted as and when they arise. This approach leads to down-time and costs the business money.

Digitalquill’s Dedicated IT Support Client

IT SupportAt Digitalquill we use a proprietary IT support system, which allows us to monitor the health of your IT systems remotely. We can keep an eye on anything from individual computer performance through to overarching network issues, internet connectivity and IT security.

We developed these systems for the use of our Software Systems division, who monitor complex hardware infrastructure and global business critical systems.  Our IT support systems are sophisticated and resilient – so we can automatically monitor thousands of pieces of hardware all over the world.

What can be monitored?

  • Network Usage
  • CPU usage
  • Memory Usage
  • Disk Usage
  • Internet connectivity and uptime
  • Internet usage (security)
  • Internet usage (staff monitoring)

Why monitor IT systems?

There are many advantages to remotely monitoring IT systems.  The main one is to get an early warning of a virus attack. It can work in association with our Cloud based, fully monitored virus protection system. No virus guard can protect 100%, and all are susceptible to new viruses or human error. High disk usage, CPU peaks and increased memory usage for a sustained period is an indicator of virus attack that we can identify immediately.

There are also other issues we can monitor for – many of which take place over a longer time. It is well known in the IT industry that PCs gradually slow down over time. We can monitor your systems for high disk usage that could indicate increased use of the virtual memory – which can be alleviated with a simple and cost-effective RAM upgrade.

We can even monitor your network for cyber security – to detect unauthorised access from both inside and outside of the business.

Proactive monitoring: fix faults before you realise you have a problem

Our systems provide us with an early warning of IT faults, allowing us to tell you when an issue is on the way. Call us on 01482 424402 for more information.

IT job

Digitalquill are an East Yorkshire-based IT company with a global reach. We are seeking an IT Salesperson to cover the East Yorkshire or Northern Lincolnshire area.

You will have proven sales ability and knowledge and experience of the IT industry. Travel will be required, so you will have a full, clean driving licence and access to transport. You will enjoy being on the road, generating, visiting and converting leads. As the company’s Business-to-business representative, your communication skills will be impeccable and you will have the ability to gain a foothold with clients.

You will have an input into our marketing strategy, website messages, social media, internet advertising and other marketing to support your efforts and will be ready to hit the ground running. The successful applicant will be able to demonstrate a track record of meeting and beating targets.

Salary and commission are negotiable, dependent on your skills and experience. For more information call us on 01482 424402 or email office@digitalquill.co.uk.

data terminal optical sensors

Digitalquill’s software and RFID systems have been in use for many years in many areas, including:

  • access control
  • inspection monitoring
  • asset tracking
  • staff monitoring.

As well as our integrated suite of powerful software, we also supply a lot of the hardware that is needed to create a seamless and intuitive end-user experience. Our data terminals are in use all over the world, and we can offer them for sale in a number of different configurations.

Management of remote hardware

There is no end of hardware that you may wish to remotely manage without the encumbrance of a complete computer system, such as:

  • scientific instruments
  • weather stations
  • USB data loggers. etc

All of these and more can easily be integrated with a Data Terminal. If they are located away from mains power, that is not a problem. The peripherals can even be powered from a field battery that is trickle charged by a solar panel or a wind turbine. Truly mobile, renewable computing power.

Digitalquill Data Terminals

Our Data Terminals run a variant of Debian Linux we developed ourselves. This makes it possible for us to easily configure them to be used in almost any application. We can design and develop flexible new functions for you, and we even offer a dedicated VPN service for them to be accessed remotely from anywhere in the world.

Digitalquill Data terminals can be used anywhere that you would normally use a computer – and a lot of places you could not. They provide a solution for applications where computer power is needed, but there is no need – or no space – for a conventional desktop system. They are a versatile and cost-effective solution for any number of tasks.

Digitalquill – Experts in RFID Systems

For more information on our Data Terminals and pricing details, call Digitalquill today on 01482 424402, email support@digitalquill.co.uk or visit www.digitalquill.co.uk.

 

Hessle First

Local trade is critical to all businesses. The world is becoming smaller, but despite it being easier than ever to trade with businesses in the rest of the world, the local economy is the foundation upon which the nation’s success is built. A strong local economy keeps a community flourishing, keeps people employed in the area they live in, and provides a future for villages and towns that avoids skills being lost to big cities.

Hessle FirstAt Digitalquill, we believe in maintaining a strong economy in Hessle, where our Head Office is located. We work with local business whenever we can so we keep the money flowing in our area. With the Brexit process next year, we expect that local trade will become even more important as until the government has negotiated trade deals there may be trading barriers that make buying and selling to our European neighbours much harder than it is today.

Digitalquill: Putting Hessle First

At Digitalquill we are proud members of Hessle First – an organisation set up to promote Hessle businesses and encourage local residents to shop in the community. We offer a discount to any customers based in the HU13 Postcode area. Find out more about how Digitalquill give our support to the Hessle First organisation by clicking here.

We can offer a range IT Support services to Hessle businesses:

  • Local IT Support for Hessle, Hull and East Yorkshire
  • Producing internet content and managed blogging
  • Supplying Computer hardware
  • Website design and management
  • Installing CCTV Systems
  • Graphic Design and Posters

…and much, much more. We have a policy of only employing experienced engineers, so our level of service is second to none.

Digitalquill for all of your Hessle IT needs

Don’t delay, call us today for a quote on providing for your Hessle business IT support: Give us a call today on 01482 424402.